Privacy Policy


Who we are

Our website address is: https://ourvillageshop.org.uk.

Our privacy policy outlines how we handle and store your personal data and puts you in control of what happens to it. This policy will be reviewed on a regular basis to reflect any changes in the way we hold personal data and any changing legislation. We will explain clearly what personal data we are collecting and storing and what we do with it, as well as what we are planning to do with it. We will only collect data we need in order to carry out our business activities and will keep you fully informed. The trust you place in us is very important, so we are committed to keeping your data safe and secure and we promise to never sell your personal data to anyone.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Shareholder Data

We hold the following information if you are a current shareholder:

  • First name
  • Last name
  • Organisation (if applicable)
  • Address
  • Postcode
  • Email address
  • Telephone number (home or mobile as supplied)
  • Number and value of shares
  • Date shares bought
  • Consent to using your email address to contact you
  • Consent to using your telephone number to contact you
  • Consent to using your postal address to contact you

Contact forms

During the Christmas period we allow customers to order food and hampers via contact forms on this website. The information captured is as follows:

  • Name
  • Address
  • Telephone Number
  • Email address
  • Order items

This information is emailed to Ashton Hayes and Mouldsworth Community Shop for the purpose of ordering goods on your behalf. Once your order has been collected all data is deleted and hard copies safely destroyed.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

During the Christmas period we allow customers to order food and hampers via contact forms on this website, to identify your order we will pass on your name to the supplier, once the order is collected all data is deleted and hard copies safely destroyed.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Shareholder Additional information

What do we do with the data?

  • Your name, address, telephone number and email address is held in a password protected database
  • Contact information is used only to inform you of forthcoming Annual General Meetings

Can I ask for my personal data to be deleted?

  • Your data can be deleted at any time by informing us via email, post or in person at amcshop@btconnect.com, Ashton Hayes and Mouldsworth Community Shop, Kelsall Road, Ashton Hayes, CH3 8BH

How can I see what information you have about me?

  • You can request to see the information we hold at any time via email, post or in person at amcshop@btconnect.com, Ashton Hayes and Mouldsworth Community Shop, Kelsall Road, Ashton Hayes, CH3 8BH

Do you share my data with other organisations?

  • No, your personal data will be used purely for those activities referred to above, it will not, under any circumstances, be passed to any third party

How does the Community Shop collect data about me?

  • Data is collected from the Buy Shares form completed by yourself

How will you communicate with me?

  • We will only communicate with you to inform you of forthcoming Annual General Meetings
  • If you have provided an email address you will receive email communications from amcshop@btconnect.com
  • If you have not provided an email address we will contact you, if needed, via telephone or post

How do you keep my data safe?

  • Electronic data is held in a password protected spreadsheet which is saved on a password protected desktop computer, a backup is saved to a remote drive which is kept secure when not in use
  • The desktop computer is not networked but is connected to the internet via a secure, password protected router
  • The desktop computer is secured with McAfee virus and threat protection as well as Malwarebytes which employs anti-malware, anti-ransomware, anti-exploit, anti-spyware, anti-rootkits, and malicious website protection. Real-time and scheduled scans detect, block and remove viruses, malware, ransomware and other threats
  • The computers are stored in securely locked premises at all times
  • If a data breach was to be detected the computer would be disconnected from the internet and deep scans would take place. Members of the community shop committee would be informed and a thorough investigation would take place. If it was felt that any personal data was compromised individuals we hold personal data on would be made aware as soon as practicable.

For more information on General Data Protection Regulation 2018 (GDPR) click here.